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Return/Exchange Store Policy

WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.

 FINAL SALE on Sale Items, Bodysuits and Accessories. NOT eligible for returns.

STORE POLICY
If you are not delighted with your purchase, return the unused item in its original condition within 10 days after being received and you may exchange your item or we will provide you with Store Credit.

ITEM AVAILABILITY
The Giving may cancel your order, or part of your order, if the item is out of stock or no longer available. In the event part of your order is out of stock, The Giving will remove the out of stock items from your order, and ship the items ordered that are in stock. You will not be charged for the removed items and will be notified via email of the order changes.

 

RETURN
Our policy states purchases can be exchanged or returned for store credit. If more than 10 days have gone by since you have received your purchase, unfortunately we can’t offer you an exchange or store credit.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your item.

If you are approved, then you will be offered store credit.

EXCHANGES
If you need to exchange it for the same item, send us an email at thegivingclaremont@gmail.com.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 To Make a Return/ Exchange:

You will be responsible for paying for your own shipping costs for returning your item.  If you receive store credit, the cost of return shipping will be deducted from store credit given.

Step One: Please refer to our Return/Exchange Policy above to ensure that your return meets the criteria stated.

Step Two: Send us an email at thegivingclaremont@gmail.com and we will email you a return label.

Step Three: Drop off your securely sealed return package to USPS.

The Giving
526 W. First Street,
Claremont CA 91767, United States